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Can I change my cpanel password?
Yes you can. Log in to the Dashboard.
Select "Client Area"
Select "My Services"
Select the...
Views: 135
Can I forward my website emails to my current email address?
Yes, Log in to your control panel.
In the browser address bar type...
Views: 127
Do you have an Affiliate Program?
Yes, we do. To sign up to become an affiliate and earn 15% of every payment each customer you...
Views: 261
How can I add a website email address to my account?
Log in to your control panel.
In the browser address bar, type www.yourdomain.com/cpanel...
Views: 163
How can I change my password?
Log into the dashboard using your username and password. Once you are in the Portal Home,...
Views: 132
How can I change my username?
So you want to change your username? We understand that the computer generated usernames...
Views: 761
How do I cancel my web hosting account?
Log in to the Collision Hosting Dashboard.
Select "Client Area"
Select "My Services"
Find...
Views: 151
How do I change my address, contact name or phone number?
Log into the dashboard using your username and password. Once you are in the Portal Home,
My...
Views: 144
How do I create an Auto Responder?
Log in to your control panel. In the browser address bar type www.yourdomainname.com/cpanel...
Views: 148
How do I Submit a Support Ticket?
Log into the dashboard using your username and password. Once you are in the Portal Home,...
Views: 605
I already have one account but would like to add another. How do I do that?
Log into the dashboard using your username and password. Once you are in the Portal Home,...
Views: 129
Why don't I have any web statistics?
Probably because your account has not enabled the log file. Log into your cpanel using the...
Views: 146
Will you notify me if you are scheduling a network outage?
We will occasionally need to shut down the network in order to update our services to you. The...
Views: 631